Articles

Partners & Leadership

Taking the Lead: Difficult Conversations 101 - ABA Site
Karen MacKay

Taking Stock of Your Firm: The Power of Great Questions
Karen MacKay, Law Practice

Leading the Virtual Firm
Karen MacKay, Law Practice

Finding Help with People Issues
Karen MacKay, Law Practice

Financial Aspects of Succession Planning - ABA Site
Karen MacKay & Stephen Mabey

Taking the Lead: Coaching for Solo and Small Firm Leaders - ABA Site
Karen MacKay

Taking the Lead: Tips to Help Demystify the Numbers - ABA Site
Karen MacKay

Taking the Lead: The Dangers of Dysfunctional Practice Groups - ABA Site
Karen MacKay

Key Performance Indicators: Understanding How to Keep Your Eye on the Dashboard - ABA Site
Stephen Mabey & Karen MacKay

Making Informed Decisions, Taking Practical Steps - pdf
Karen MacKay

Taking the Lead: Getting Your Partners to Take Action - ABA Site
Karen MacKay

Leading Change in a Legal Environment - TLOMA
Karen MacKay

Taking the Lead: New to the Job? Engaging Your People - ABA Site
Karen MacKay

Round Table: Managing Change - How Law Firms are Answering the Wake-Up Call - ABA Site
Karen MacKay

Taking the Lead: Making Good Decisions in the Face of Change - ABA Site
Karen MacKay

What Value Do You Add As a Partner? Securing Your Job and the Future of Your Firm - ABA Site
Karen MacKay

Taking the Lead: Steering your Firm through Uncharted Waters - ABA Site
Karen MacKay

New Partners: Celebration, Orientation and Induction - pdf
Karen MacKay

Communication: the Elusive Challenge of Getting the Message - pdf
Karen MacKay

A Collective Shrug of the Shoulders - pdf
Karen MacKay

Intuition: How Leaders Use Their Bias to Evaluate Situations - pdf
Karen MacKay

Groundbreaking Research: Developing the Next Generation of Professionals - pdf
Karen MacKay

Groundbreaking Research: Rethinking Reward - pdf
Karen MacKay

Partner Performance: The Role It Plays in Motivating and Retaining Talent - pdf
Karen MacKay

Groundbreaking Research: Is Partnership their Goal? - pdf
Karen MacKay

Groundbreaking Research: Motivating the Next Generation - pdf
Karen MacKay

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Legal Management Expertise  - photo taken by Karen MacKay
legal news events

January 2012 - Karen MacKay is quoted in the CBA article Money makes the firm go 'round by Carol Neshevich

November 2011 - KPI is recommended by Paul Burton of Quiet Spacing.

September 2011 - Phoenix Legal has now published the outlines for two exciting programs offered under our new Writing Programs & Coaching service to be provided by our consultant Shelley Appleby-Ostroff.

P R E S S   R E L E A S E

Introductory Guide to
Key Performance Indicators

Law firms of all sizes should calculate and track indicators of their operational performance and financial health. An Introductory Guide to Key Performance Indicators is now available online. Topics include Marketing, Productivity and Financial Key Performance Indicators as well as such topics as Dashboards and Benchmarking.

Download your copy today >>


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