Karen MacKay, MBA, CHIC

Karen has more than 25 years of professional services experience combined with an MBA from the Rotman School of Management at the University of Toronto; a certified executive coach, and licenses in a number of tools and assessments.

Today she has a number of loyal and longstanding clients who have come to count on her for her knowledge and integrity, as well as for her sensitivity and flexibility in the face of their ever-changing business priorities.

In 2009, Karen was elected to become a Fellow in the College of Law Practice Management in recognition of her contribution to the law practice management profession.

With excellent analytical facilitation and coaching skills, Karen’s practice is focused on professional service firms and the professional talent within them: leadership and governance; strategy planning, and succession planning, and exit strategies.

Karen is Myers-Briggs Certified and licenced to professionally and ethically administer and interpret the Myers-Briggs Type Indicator.

Karen writes regularly for legal publications in Canada and the United States, and has published in the EU, the UK and Australia.

Prior to founding Phoenix Legal, Karen headed up the Canadian legal practice of one of the largest human capital management consulting firms in the world. Before that she spent eleven years as the Chief Operating Officer of a large Canadian law firm.



Karen can be reached by e-mail at

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by telephone at 416.904.4848.

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