In the words of our clients

"I have had the pleasure of working with Karen on our Firm retreats. She has been hands on, from the genesis of Retreat planning to the implementation of initiatives after the Retreat. Karen has a tremendous depth of knowledge and experience, and she combines that with her wonderful ‘people skills’. But perhaps her most valuable attribute is her intuition. Karen can spot issues with amazing accuracy, and she always seems to know when to push and when to more gently guide. Quite simply, I love working with her and look forward to doing it again."

Sandra Dawe, Managing Partner, Shibley Righton LLP



"Karen is a very talented and experienced facilitator.  She has a unique ability to understand the many divergent personalities of the lawyers in the room and gets the group to think about and solve their own issues.  Her wealth of experience comes shining through especially when things get tense.  I would highly recommend Karen to help you with your practice issues and growth."  

John Weir, Managing Partner, McCarter Grespan Lawyers



“Your knowledge of law and law firms is reflected in this process and is extremely credible.”

Practice Group Leader



"The CBA Leadership Bootcamp has been the singularly most impressive CBA professional development programme I have ever attended.  I would underscore several things: the assessment and introspection with respect to leadership styles, the sharing of problems amongst the attendees (many of which the attendees held in common), the proposals with respect to solutions and the very effective toolkit left for the attendees with which they can continue to self-teach and sharpen their leadership skills. I would also underscore the seamless manner in which you both transitioned one to the other depending on the topic being discussed or the stage at which the topic being discussed had arrived."

Partner/Regional Manager


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Legal Management Expertise - photo taken by Karen MacKay

The Firm Leader

unbillable hourKaren MacKay speaks with Rodney Dowell on Difficult Conversations 101

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